Shipping Info

Shipping Info

Welcome to Penny Shop! We are committed to providing you with a seamless shopping experience. Please review our shipping information below to understand our policies and procedures for delivering your jewelry and small accessories.

Order Processing

All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped. We prioritize efficient order processing to get your items to you as quickly as possible.

Domestic Shipping (USA and Europe)

• USA Shipping: We offer free shipping for all orders within the USA. Estimated delivery time is typically within 7 days from the date of shipment.

• Europe Shipping: We offer free shipping for all orders within Europe. Estimated delivery time is typically within 15 days from the date of shipment.

International Shipping

For customers outside of the USA and Europe, we offer international shipping to various destinations. Shipping rates, delivery times, and availability may vary depending on your location.

• Shipping Rates: Shipping rates for international orders will be calculated at checkout based on your shipping address.

• Delivery Time: Estimated delivery times vary by destination. Please refer to the shipping details provided at checkout for more accurate estimates.

Customs and Duties

Please note that international orders may be subject to import duties and taxes (including VAT) in the destination country. These charges are incurred once the shipment reaches your country and are the responsibility of the customer. Penny Shop is not responsible for these charges, and we recommend checking with your local customs office for more information on import regulations.

Order Tracking

Once your order has shipped, you will receive an email notification from us, including a tracking number. Please allow up to 48 hours for the tracking information to become available. You can track your order through the link provided in the email.

Shipping to P.O. Boxes

We do our best to accommodate shipping to P.O. boxes; however, some carriers may have limitations. If you have specific requirements for P.O. box delivery, please contact our customer support for assistance.

Delivery Issues

If you experience any issues with your delivery, such as delays, lost packages, or incorrect shipments, please contact us at contact@pennysp.com. We are here to assist you and ensure you receive your order promptly.

Contact Information

If you have any questions or need further assistance, please reach out to us:

E-SHOP TRADE SOLUTIONS LLC
4549 34th Ave, Seattle, WA 98118
Email: contact@pennysp.com

Thank you for shopping with Penny Shop! We appreciate your business and are committed to providing you with high-quality products and exceptional service.